What is the general warranty?
Kampa offers a comprehensive Customer Services function to back up the products we sell. This includes a large selection of spare parts for our awnings, tents and accessories, as well as the facilities for awning inspection, repair and testing, all supported by our Customer Services team. A good customer experience is important to us, and we are constantly reviewing our procedures and facilities to be able to maintain a good level of support. Our in-depth Customer Service function can be accessed through your supplying retailer or via our contact us page.
Kampa products come with a minimum one year warranty from date of purchase or date of delivery to you, some products have longer warranty periods; certain exclusions may apply. This does not affect your statutory rights.
The warranty covers manufacturing faults, materials and parts. To make a warranty claim, please contact your supplying retailer. We need to redirect you to your supplying retailer for warranty claims, as we do not hold a record of your purchase.